Last updated: April 2026
Solar Panel Kit Shop (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
Who we are Solar Panel Kit Shop is a trading name operating in the United Kingdom. Our website address is solarpanelkitshop.co.uk. For data protection enquiries, contact us at: hello@solarpanelkitshop.co.uk
What data we collect When you place an order we collect your name, email address, delivery address, phone number, and payment information. Payment data is processed securely by our payment provider and is never stored on our servers. When you browse our site we may collect your IP address, browser type, pages visited, and time spent on site via cookies and analytics tools.
How we use your data We use your data to process and fulfil your order, send order confirmations and shipping updates, respond to customer service enquiries, and improve our website. We do not sell your personal data to third parties. We do not use your data for automated decision making or profiling.
Legal basis for processing We process your data under the following legal bases: contract performance (to fulfil your order), legal obligation (tax and accounting records), and legitimate interests (fraud prevention, site improvement).
Data retention Order and customer records are retained for 7 years in line with HMRC requirements. You may request deletion of your account data at any time where this does not conflict with our legal obligations.
Your rights Under UK GDPR you have the right to access your data, correct inaccurate data, request deletion of your data, object to processing, and request data portability. To exercise any of these rights contact us at hello@solarpanelkitshop.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies We use essential cookies to operate the site and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences via the cookie banner on your first visit.
Third party services We use the following third party services: WooCommerce (order processing), Google Analytics (site analytics), and payment processors including Stripe and PayPal. Each operates under their own privacy policy.
Changes to this policy We may update this policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our site following any changes constitutes acceptance of the updated policy.